Westminster Energy, Environment & Transport Forum

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Rail services in the UK - infrastructure, accountability and meeting the needs of users

June 2019


Price: £95 PLUS VAT
Format: DOWNLOADABLE PDF


This conference provided the opportunity to discuss the future of the UK’s rail system.


At the seminar, as the Williams Review was tasked with considering options for the Government’s franchising strategy - and with pressure from Britain’s rail firms to end franchising for commuter networks and for increased competition on long-distance rail journeys - the conference provided an opportunity to assess whether the franchising model is fit for purpose and whether reform is needed.


Delegates also discussed what more should be done to ‘bring track and train closer together’ and strengthen coordination across network rail and route operators


There was also discussion regarding the way forward for tackling the challenges for delivering reliable services, value for money for passengers, reducing disruption and boosting performance, as the Review also looks into whether fundamental changes regarding accountability are required - following in part from the ORR review into the May 2018 rail timetable failure.


Attendees also reflected on the priorities for future rail infrastructure with Network Rail’s Strategic Business Plan setting out its plans for CP6 (Control Period 6) investment aimed at running a ‘safe, reliable, efficient and growing railway’.


They also assessed the relationship between national and regional governance and the impact of regional transport bodies - such as Transport for the North and Midlands Connect - as delegates discussed whether more should be done to improve coordination across the rail system, the role of regional bodies in driving infrastructure delivery and how best to link up national rail projects with regional transport links to improve passenger experience.


Further sessions discussed the future of fare reform and challenges for delivering improved digitisation. With paper tickets being phased out, delegates considered the impact of smart fares on rail travel and the opportunity to improve compensation claims for delayed and cancelled services.



This pack includes

  • Dropbox video recording of the conference
  • PDF transcript of the discussion, including all speaker remarks and Q&A
  • PDFs of speakers' slide material (subject to permission)
  • PDFs of the delegate pack, including speaker biographies and attendee list
  • PDFs of delegate articles