Westminster Business Forum

The financial services workforce - developments in policy and education, tackling the skills gap and securing the talent pipeline, and improving culture and diversity


This conference will discuss the latest thinking on tackling the skills gap affecting financial services, particularly in the context of heightened scrutiny of cultures and diversity in the sector.

Areas for discussion include:

  • Policy under the new government affecting the sector - including the Employment Bill, and immigration and visa rule changes;
  • Securing the future international talent pipeline - as the UK negotiates international trading arrangements following Brexit;
  • Priorities for education and skill development - as the sector competes internationally and adapts to digitisation and new technologies; and
  • Culture and diversity in the financial workplace.

Stakeholders and policymakers will also consider findings and proposals in the final report from the Financial Services Skills Taskforce - including the introduction of a new Skills Commission aimed at providing a collective voice for the sector, and the need to create a unified skills framework to reskill people and attract and retain new talent.


The agenda includes a keynote contribution from the chair of the Financial Services Skills Taskforce, Mark Hoban, Chair, Flood Re - as well as addresses from  Carmel Grant, Deputy Director, Technical Education Implementation & Delivery, Institute for Apprenticeships and Technical Education; and Joanne Murphy, Chief Operating Officer, Chartered Banker Institute.

Further confirmed speakers include: Vivienne Artz, Women in Banking and Finance and Refinitiv; Susanne Chishti, FINTECH Circle; Simon Culhane, Chartered Institute for Securities and Investment; Seema Farazi, EY; Pauline Hawkes-Bunyan, The Investment Association; Dr Gbenga Ibikunle, University of Edinburgh; Catherine Sezen, Association of Colleges and Johnny Timpson, Scottish Widows and DWP.

Harriett Baldwin MP has kindly agreed to chair part of this seminar.

The agenda

  • Ensuring financial services has the skills to maintain its position as a world leading financial centre;
  • Implementing the financial services T Level - and supporting business and the education system to produce the workforce of the future;
  • Closing the skills gap - upskilling the existing workforce, adapting to new technologies and securing the pipeline of talent post-Brexit;
  • Building healthy cultures in financial services - an industry perspective;
  • Culture in financial services - improving diversity, workplace health and the image of the sector; and
  • The future for the Women in Finance Charter - and priorities for strengthening the financial services workforce to support the sector maintain its competitiveness.

Engagement with policy officials at this conference

Westminster Business Forum conferences typically attract strong interest from policymakers. This seminar will be an opportunity for stakeholders to engage with officials who have reserved places representing: BEIS; HMRC; HM Treasury and the MoJ.

Price: £95 PLUS VAT

Shortly after every Westminster Business Forum seminar, a briefing document is produced. This is distributed to all delegates on the day as well as to our policymaker contacts in government, and to stakeholders more widely.

A seminar publication provides a timely record of proceedings, and acts as a guide to the latest thinking on current policy issues for those unable to be at the event.

This publication includes


Contributions from keynotes and panellists, including accompanying slides*
*Subject to approval

Delegate Pack

Information from the day, including delegate list, biographies and agenda


Transcript of questions and comments posed to speakers from attending delegates


Supplementary articles from speakers
and delegates