November 2019
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This conference considered the development of urgent and emergency care in England, looking at:
- integrating services;
- tackling unwarranted variation; and
- implementing the Long Term Plan.
It took place in light of:
- The Clinically-led Review of NHS Access Standards;
- The rolling out of Same Day Emergency Care services and Urgent Treatment Centres across England announced in the NHS Long Term Plan; and
- Lord Carter’s review - Operational productivity and performance in English NHS Ambulance Trusts: Unwarranted variations - which outlined recommendations for improving efficiency in ambulance services.
Attendees considered the expansion of out-of-hospital urgent care and Same Day Emergency Care, with discussion on the challenges for integrating services, developing multidisciplinary teams, supporting the use of technology and increasing patient awareness of the variety of urgent care services available.
They also assessed the implementation of Lord Carter’s Review, looking at supporting ambulance staff, ensuring technology uptake, and developing national standards for fleet management.
Following the publication of the Interim NHS People Plan, which commits to providing additional nursing support in emergency departments, delegates discussed the urgent and emergency care workforce and how best to address workforce shortages, encourage retention, and support the wellbeing of staff.
