Westminster Legal Policy Forum

For booking-related queries or information on speaking please email us at info@forumsupport.co.uk, or contact us: +44 (0)1344 864796.

The future of legal services in England and Wales - regulation, consumer protection and responding to innovation

March 2020


Price: £95 PLUS VAT
Format: DOWNLOADABLE PDF


This conference focuses on the future regulation of legal services in England and Wales.


It will be an opportunity to discuss the interim report of the Independent Review of Legal Services Regulation published last year and look ahead to the final report with the seminar coming ahead of its expected publication.


Areas for discussion include:


  • The future regulatory framework and role of individual regulators;
  • Protecting consumers and improving their experience and engagement with legal services;
  • Challenges for the sector in adopting legal technology, and issues that its use raises for regulation; and
  • The entry into the legal market of professional services firms, competition, and the future of reserved activities.

The Review’s lead, Professor Stephen Mayson, is a keynote speaker at the seminar - as is Chris Jenkins, Economics Director, Competition and Markets Authority.


The chairs are the former Lord Chancellor, Rt Hon the Lord Falconer of Thoroton and Lord Gold.


There will be further contributions from: Simon Davis, The Law Society; Kirsteen Forisky, LEAP Legal Software; John Gould, Russell-Cooke and Independent Review of Legal Services; Chris Handford, Solicitors Regulation Authority; Matthew Hill, Legal Services Board; Rob Houghton, reallymoving and The Law Superstore; Ewen Macleod, Bar Standards Board; Dr Ashwini Natraj, London Economics; Amanda Pinto QC, Bar Council; Vicky Purtill, CILEx Regulation; Neil Rose, Legal Futures; Julia Salasky, Legl and Duncan Wiggetts, ICAEW.


The agenda in summary


  • The Independent Review of Legal Services Regulation - key issues;
  • The state of the market - transparency, consumer engagement, and the Market Study;
  • Technology adoption, the changing shape of professional services firms;
  • Regulation in the legal services market - structures, roles, and independence; and
  • Public confidence, competition, and managing ‘unmet legal need’.

Engagement with policy officials at this conference


This Westminster Legal Policy Forum conference has attracted particularly strong interest from policymakers. It will be an opportunity for stakeholders to engage with officials who have reserved places representing: the BEIS; CMA; Crown Prosecution Service; Government Legal Department; HM Courts and Tribunals Service; HM Treasury; Law Commission of England and Wales; MoJ DCMS; DfT; Department of Finance; and The Scottish Government.



This pack includes

  • Dropbox video recording of the conference
  • PDF transcript of the discussion, including all speaker remarks and Q&A
  • PDFs of speakers' slide material (subject to permission)
  • PDFs of the delegate pack, including speaker biographies and attendee list
  • PDFs of delegate articles