Westminster Health Forum

We are continuing to organise full-scale virtual conferences which retain all the features of physical seminars, including full programmes, presentations with slides, panel discussions and live delegate questions and comments sessions, person-to-person and group networking, and a permanent record provided to all delegates afterwards. New events are coming on to our conference programme all the time, so there are plenty of opportunities to join us if you haven’t already, from wherever you are.
For booking-related queries or information on speaking please email us at info@forumsupport.co.uk, or contact us using one of the following numbers: +44 (0)7538736244 / +44 (0)7503591880 / +44 (0)7951044809.

If you’re already booked on, joining instructions can be accessed from five working days before your conference via the booking dashboard. Need help? Contact us at delegate.relations@forumsupport.co.uk

The future for urgent and emergency care in England - service transformation, efficient patient care, and learning from the response to COVID-19


Price: £95 PLUS VAT

***Full-scale policy conference taking place online***

This conference will look at service transformation, standards, and performance, as well as the role of community services and preventable admissions.

The discussion will reflect key developments, including:

  • NHS England’s Clinically led review of urgent and emergency care standards: Measuring performance in a transformed system - with:
    • responses to the NHS consultation
    • ten updated measures aiming to improve patient experience and create more effective emergency departments, with targets in four categories:
      • pre-hospital - ambulance response times and avoidable trips
      • emergency departments - handover times, assessment times, and waiting times for those not admitted
      • hospital - time in the department, for those who are admitted
      • system-wide - patients spending over 12 hours in A&E, and critical time standards
  • the Health and Care Bill - which aims to support the integration of care between all actors within the health system in local areas
  • wider heightened policy focus - transforming urgent and emergency care identified in the Queen’s Speech as a key aim in the Government’s plans for NHS recovery
  • investment in emergency care through the pandemic - including £450m for A&E improvements, and £24m for NHS 111 to enable the service to be the access point for urgent care

Overall, areas for discussion at this conference include:

  • the NHS Long Term Plan and healthcare reforms - progress in meeting ambitions for urgent and emergency care, and supporting patients to access the right care
  • the impact of the pandemic and recovery - how emergency care adapted, what can be taken forward for future practice, and ensuring it is equipped to bounce back from the pandemic
  • service transformation and NHS 111:
    • priorities for delivering effective, same day emergency care
    • the use of NHS 111 as the first access point for urgent care
    • assessing the role of community services in delivery
  • developing access standards - and measuring performance within A&E


Our forums are known for attracting strong interest from policymakers and stakeholders. Places have been reserved by officials from the Care Quality Commission; the Department of Health and Social Care; and the National Audit Office. Also due to attend are representatives from Merseyside Fire & Rescue Service; NHS Resolution; NHS South, Central and West; Primary Care 24; Royal College of Emergency Medicine; Salivary Gland Cancer UK; South, Central and West Commissioning Support Unit; University of Nottingham; University of Southampton and ZOLL Medical.

Press passes have been reserved by representatives from Chemist and Druggist; Pulse and The Doctor Magazine.

Overall, we expect speakers and attendees to be a senior and informed group including Members of both Houses of Parliament, senior government and regulatory officials involved in this area of policy, as well as from representatives from the NHS, executive agencies including clinical staff, emergency services, primary care, pharmacy, community services, regulators, local authorities, the independent and third sectors, patient groups, pharmaceutical companies, research and development, law firms, consultancies, and others affected by the issues discussed as well as academics and think tanks, together with reporters from the national and specialist media.

This is a full-scale conference taking place online***

  • full, four-hour programme including comfort breaks - you’ll also get a full recording and transcript to refer back to
  • information-rich discussion involving key policymakers and stakeholders
  • conference materials provided in advance, including speaker biographies
  • speakers presenting via webcam, accompanied by slides if they wish, using the Cisco WebEx professional online conference platform (easy for delegates - we’ll provide full details)
  • opportunities for live delegate questions and comments with all speakers
  • a recording of the addresses, all slides cleared by speakers, and further materials, is made available to all delegates afterwards as a permanent record of the proceedings
  • delegates are able to add their own written comments and articles following the conference, to be distributed to all attendees and more widely
  • networking too - there will be opportunities for delegates to e-meet and interact - we’ll tell you how!

Full information and guidance on how to take part will be sent to delegates before the conference

This pack includes

  • Dropbox video recording of the conference
  • PDF transcript of the discussion, including all speaker remarks and Q&A
  • PDFs of speakers' slide material (subject to permission)
  • PDFs of the delegate pack, including speaker biographies and attendee list
  • PDFs of delegate articles