Westminster Energy, Environment & Transport Forum

Retail energy market reform in the UK - innovation and adapting to change, consumer protection, and next steps for regulation

TO BE PUBLISHED February 2020

This conference will assess the next steps for developing affordability, competitiveness, and innovation in UK retail energy markets.

It will be an opportunity to discuss the joint Future Energy Retail Market Review being coordinated by government and Ofgem - which seeks to futureproof the retail energy market so that it can support innovation in technology and services, whilst protecting consumers.

Delegates will discuss:

  • What is needed from policy and regulation to develop a market framework that takes advantage of new technology, services, and lower system costs;
  • The way forward for digitisation in energy markets and the use of smart data; and
  • Consumer protection, energy costs, and competition.


There will be keynote contributions from: Jane Walker, Deputy Director, Energy Markets & Affordability, BEIS; Laura Sandys, Chair, Government’s Energy Data Taskforce, Mark Coyle, Chief Strategy Officer, Utiligroup and Gillian Cooper, Interim Head of Energy Policy, Citizens Advice.

The agenda

  • Policy priorities for retail energy markets - innovation, competition and costs;
  • Adapting to market developments, innovation in technology, and consumer habits:
    • Data and digitisation for energy markets - maximising value: flexibility, system operations, and regulation;
    • Challenges for suppliers - business models, competitiveness, and clean energy supply;
    • Network infrastructure and capacity -  fit for changing consumer habits, smart technology, and decarbonisation; and 
    • Energy market trends, and priorities for policy, competition and consumers.
  • Consumer protection - affordability, energy efficiency, and supplier responsibility to consumers;
  • Preparing networks for net-zero emissions - whole-system change, investment priorities, and enabling grid-connected technologies;
  • Technology, services, and system and market benefits - supply and demand balancing, small-scale energy integration, and developing smart platforms for consumers and retailers;and
  • Regulation for modern and effective UK energy markets.

Price: £95 PLUS VAT

Shortly after every Westminster Energy, Environment & Transport Forum seminar, a briefing document is produced. This is distributed to all delegates on the day as well as to our policymaker contacts in government, and to stakeholders more widely.

A seminar publication provides a timely record of proceedings, and acts as a guide to the latest thinking on current policy issues for those unable to be at the event.

This publication includes


Contributions from keynotes and panellists, including accompanying slides*
*Subject to approval

Delegate Pack

Information from the day, including delegate list, biographies and agenda


Transcript of questions and comments posed to speakers from attending delegates


Supplementary articles from speakers
and delegates