Westminster Energy, Environment & Transport Forum

Conferences that are scheduled to take place before September will be conducted online.
The format will mirror physical conferences organised by the Forum with speakers presenting via webcam, accompanied by slides if they wish.
The conferences will be chaired and there will be opportunities for delegate questions and comments.
We will be contacting all participants in advance of each conference with full information and guidance on how to take part.
There will be some exceptions where conferences will be postponed, for instance those that would largely involve key stakeholders in the NHS or emergency services.
All participants affected by this will be informed as soon as possible.
If you’d like to speak to us over the phone about any booking-related queries, please call one of the following numbers: +44 (0)7951044809 / +044 (0)7503591880 / +44 (0)7538736244

Retail energy market reform in the UK - innovation and adapting to change, consumer protection, and next steps for regulation

February 2020

This conference focuses on the next steps for developing affordability, competitiveness, and innovation in UK retail energy markets.

The conference will be an opportunity to discuss the new government’s commitments to develop a clean energy system and energy affordability, with sessions looking at:

  • Further steps that can be taken for protecting consumers from instances of poor business practice and as a result of collapsed energy suppliers;
  • Accelerating energy efficiency improvements for households, businesses and the public sector; and
  • Plans to maintain the energy price cap.

Delegates will assess options for policy as officials consider findings from consultation on the joint Future Energy Retail Market Review being coordinated by government and Ofgem - which seeks to reform the retail energy market so that it can better support innovation in technology and services, whilst protecting consumers.

Areas for discussion include:

  • What is needed from policy and regulation to develop a market framework that takes advantage of new technology, services, and lower system costs;
  • The way forward for digitisation in energy markets and the use of smart data; and
  • Consumer protection, energy costs, and competition.


There will be keynote contributions from:

  • Jane Walker, Deputy Director, Energy Markets & Affordability, BEIS;
  • Neil Barnes, Deputy Director, Consumers & Markets, Ofgem;
  • Laura Sandys, Chair, Government’s Energy Data Taskforce;
  • Duncan Burt, Director of Operations for National Grid Electricity System Operator, National Grid SO;
  • Ian Cameron, Head of Customer Service and Innovation, UK Power Networks;
  • Mark Coyle, Chief Strategy Officer, Utiligroup;
  • Clementine Cowton, Director, External Affairs, Octopus Energy; and

Further confirmed speakers include: Jonathan Ainley, KiWi Power; Alex Belsham-Harris, Citizens Advice; Dr David Deller, Centre for Competition Policy, University of East Anglia; Peter Smith, National Energy Action and Dr Somayeh Taheri, UrbanChain.

The agenda

  • Policy priorities for retail energy markets - innovation, competition and costs;
  • Adapting to market developments, innovation in technology, and consumer habits:
    • Data and digitisation for energy markets - maximising value: flexibility, system operations, and regulation;
    • Challenges for suppliers - business models, competitiveness, and clean energy supply;
    • Network infrastructure and capacity - fit for changing consumer habits, smart technology, and decarbonisation; and
    • Energy market trends, and priorities for policy, competition and consumers.
  • Consumer protection - affordability, energy efficiency, and supplier responsibility to consumers;
  • Preparing networks for net-zero emissions - whole-system change, investment priorities, and enabling grid-connected technologies;
  • Technology, services, and system and market benefits - supply and demand balancing, small-scale energy integration, and developing smart platforms for consumers and retailers; and
  • Designing modern and effective regulation for UK energy markets.

Engagement with policy officials at this conference

This Westminster Energy, Environment & Transport Forum conference has attracted strong interest from policymakers. It will be an opportunity for stakeholders to engage with officials who have reserved places representing BEIS; Defra; DIT; Northern Ireland Civil Service; Ofwat and The Scottish Government.

Price: £95 PLUS VAT

Shortly after every Westminster Energy, Environment & Transport Forum seminar, a briefing document is produced. This is distributed to all delegates on the day as well as to our policymaker contacts in government, and to stakeholders more widely.

A seminar publication provides a timely record of proceedings, and acts as a guide to the latest thinking on current policy issues for those unable to be at the event.

This publication includes


Contributions from keynotes and panellists, including accompanying slides*
*Subject to approval

Delegate Pack

Information from the day, including delegate list, biographies and agenda


Transcript of questions and comments posed to speakers from attending delegates


Supplementary articles from speakers
and delegates