Westminster Legal Policy Forum

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Next steps for tackling shoplifting and retail crime in England and Wales - Retail Crime Action Plan | Pegasus initiative | implementation priorities | reducing offending rates | surveillance and sanctions | innovation

TO BE PUBLISHED June 2024


Price: £95 PLUS VAT
Format: DOWNLOADABLE PDF


This conference focuses on next steps for tackling shoplifting and retail crime in England and Wales.


It follows the recent announcement by the Prime Minister of new measures to tackle retail crime, under which perpetrators could be sent to prison for up to six months and receive unlimited fines. Delegates will also discuss proposals to amend the Criminal Justice Bill to make repeat offenders wear tags and increase the use of facial recognition technology.


The conference will bring together stakeholders and policymakers to examine the Government’s proposals and the launch of the NPCC’s new Retail Crime Action Plan, committing to urgently attend scenes of violent shoplifting, alongside the Pegasus initiative, a business-police partnership, which aims to improve intelligence sharing to better identify offenders.


Looking at implementation plans for the strategy, discussion will consider implications for a range of stakeholders, including proposals for increasing police presence at the scene, hotspot patrolling in high-crime areas, and development and implementation of problem-solving plans using the SARA model for high-risk areas.


Delegates will assess whether plans go far enough, looking at adequately protecting and training retail staff, and with concern over possible displacement of retail crime.


Discussion will consider priorities for effective cross-sector collaboration through data sharing and the formation of the new OPAL national team, as well as best practice for retailers in providing best possible evidence for police to pursue cases.


The conference will also be an opportunity to explore the suitability of using AI technologies such as facial recognition to identify repeat offenders amidst concerns over biases in the use of such technologies.


In light of the Government’s move away from short-term prison sentences, delegates will also discuss how this may affect rates of retail crime in the future, the impact on retail workers, and priorities for effective deterrent strategies moving forward.


At this early stage, we are pleased to include keynote sessions with: Chris Philp MP, Minister of State for Crime, Policing and Fire, Home Office; Katy Bourne OBE, Police and Crime Commissioner, Sussex; and James Lowman, Chief Executive, Association of Convenience Stores.


Overall, areas for discussion include:


  • current retail crime landscape: addressing key issues for small retailers - priorities moving forward in light of offending figures rising
  • Retail Crime Action Plan: assessing the scope - parameters of the Pegasus partnership - impact on stakeholders, including retailers, local authorities, police and society more broadly
  • implementation: increased hotspot policing - training priorities - protecting staff - cross-sector collaboration models - data sharing - funding and resources
  • sanctions: exploring current regulation - how the justice system can respond effectively to retail crime - priorities for reducing reoffending moving forward - addressing possible societal factors
  • alternative approaches: assessing positions of opposition parties and their strategies for tackling shoplifting and retail crime
  • innovation: the future of self-service check outs and priorities for managing retail crime with their increased use - implementing CCTV, facial recognition and new technology, including AI
  • surveillance: addressing concerns around biases, disproportionality, and increased powers for government and police - considering the use of facial recognition to tackle repeat offenders
  • policy: priorities for tackling retail crime and shoplifting moving forward

The conference will be an opportunity for stakeholders to consider the issues alongside key policy officials who are due to attend from DBT; DLUHC; the Home Office; MOJ; NAO; Probation Service; and the Welsh Government.



This pack includes

  • Dropbox video recording of the conference
  • PDF transcript of the discussion, including all speaker remarks and Q&A
  • PDFs of speakers' slide material (subject to permission)
  • PDFs of the delegate pack, including speaker biographies and attendee list
  • PDFs of delegate articles