August 2021
Price: £95 PLUS VAT
Format: DOWNLOADABLE PDF
When it happened…
Thursday, 15 July 2021
What delegates came to discuss…
This conference focused on priorities for improving the quality of consumer services, market competition, sector-wide decarbonisation and smart-led technological innovation.
It was an opportunity to assess the impact of the Energy White Paper, with proposals on creating an affordable and competitive retail market in the context of the drive towards a UK energy system with net-zero emissions - including priorities for supporting smart and flexible tariffs, and supplier-led energy efficiency improvements.
We were pleased to be able to include keynote sessions with Neil Barnes, Deputy Director, Consumers & Markets, Ofgem; Ian Cameron, Head of Customer Service and Innovation, UK Power Networks; Mark Coyle, Chief Marketing Officer, ESG; and Jon Harley, Executive Director, Gemserv - as well as contributions from Citizens Advice; Eaton; EDF Energy; Electron; the Energy Saving Trust; the Energy Systems Catapult; Energy UK; Good Energy; Regen; and Smart Energy GB.
Areas for discussion included:
- reform to the market framework - including plans for expanding market engagement, consumer protection, and further integrating smart technologies across the sector
- modernisation and decarbonisation - priorities including increasing grid flexibility, optimising the system for low-carbon energy, and connecting non-generation technologies
- sector development - new business models for retailers and wider stakeholders, new services, and best practice for achieving greater value for consumers
Who attended…
Officials from BEIS; the Competition and Markets Authority; the Crown Commercial Service; the Department for International Trade; the Department for Transport; the Department for the Economy, NI; the Department of the Environment, Climate and Communications, ROI; the Health and Safety Executive; Ofwat; The Scottish Government and the Welsh Government.
Representatives from Bain & Company; Baringa Partners; Behavioural Insights Team; Calisen; Carbon Trust; Cranfield University; Economic Insight; Eight Roads; ElectraLink; Elexon; Energy Systems Catapult; EPEX SPOT; Essex County Council; EY; Freshfields Bruckhaus Deringer; Gemserv; Hoare Lea; Low Carbon Contracts Company; RSK Group; The Utility Regulator and University of Sussex.
Press: Bloomberg; Faversham House and Platts.
