Westminster Health Forum

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Next steps for patient safety in the NHS - whole system learning, opportunities for regulation, patient involvement, and the role of the HSIB

March 2022


Starting from: £99 + VAT
Format: DOWNLOADABLE PDF


This was an important opportunity to examine the next steps for improving patient safety in the NHS in the context of the ongoing pandemic, the updated Patient Safety Strategy, and the MHRA consultation on improving patient safety and regulation around medical devices.


Delegates also discussed priorities in the context of the Health and Care Bill, which includes measures aiming to strengthen the role of the Healthcare Safety Investigation Branch (HSIB) in improving patient safety.


Key areas for discussion included:


  • system learning - assessing approaches, sharing best practice, supporting the workforce, education and training, and building a learning culture
  • patient involvement - examining priorities for involving patients and the public within patient safety
  • regulation - options for a more flexible and adaptable approach
  • clinical negligence - how best to improve the negligence system
  • the HSIB - including its role, its scope going forward and informing whole system learning
  • COVID-19 - looking at what has been learned for patient safety and how best to drive improvements in recovery from the pandemic and into the future

We are pleased to have been able to include keynote contributions from:


  • Nigel Acheson, Deputy Chief Inspector of Hospitals, Care Quality Commission
  • Rob Behrens, Parliamentary and health Service Ombudsman
  • Keith Conradi, Chief Investigator, HSIB
  • Dr Alex Crowe, Safety and Learning Deputy Director, NHS Resolution
  • Professor Kevin Harris, Programme Director and Clinical Advisor, Interventional Procedures Programme, Centre for Technology Evaluation, NICE
  • Lucy Watson, Chair, The Patients Association

The conference was an opportunity for stakeholders to consider the issues alongside key policy officials who attended from the CQC; the MHRA; DHSC; UK HSA; HM Treasury; the States of Guernsey; The Scottish Government; and the Welsh Government - as well as parliamentary pass-holders from the House of Lords.



This on-demand pack includes

  • A full video recording of the conference as it took place, with all presentations, Q&A sessions, and remarks from chairs
  • An automated transcript of the conference
  • Copies of the slides used to accompany speaker presentations (subject to permission
  • Access to on-the-day materialfs, including speaker biographies, attendee lists and the agenda