April 2022
Price: £95 PLUS VAT
Format: DOWNLOADABLE PDF
This conference looked at consumer-friendly legal services and LegalTech.
Sessions in the agenda included:
- Reshaping consumer services - in line with technology, clarity of advice, and priorities for accessibility
- Transformation challenges and opportunities - implementation, investment, collaboration, and building on increased digital adoption levels and remote working during the ongoing pandemic
- User needs and safeguarding in a digitised sector - vulnerable consumers and the digital divide, access to justice, and using the power of data whilst protecting privacy
- Legal skills development - adoption of innovative technologies, measuring progress, and priorities for staff support, training and professional development
- Regulation and standards - next steps for LegalTech
We are pleased to have been able to include keynote contributions from Rupika Madhura, Head of Policy and Research, Strategy and Policy Division, Bar Standards Board; Chris Nichols, Director of Regulation and Policy, Legal Services Board; and Tracy Vegro, Executive Director, Strategy and Innovation, Solicitors Regulation Authority.
The conference was an opportunity for stakeholders to consider the issues alongside key policy officials who attended from the MoJ; Home Office; DSO; DHSC; the GLD; HM Courts and Tribunals Service; BEIS; DCMS; the UKHSA; and the Welsh Government.
