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Next steps for digital payments and digital currencies - regulation, sector growth and development, innovation, trust and user experience, and the future of CBCDs

June 2022


Starting from: £99 + VAT
Format: DOWNLOADABLE PDF


This conference examined the future of digital payments in the UK.


Areas for discussion included:


  • sector development - digital payments use ◦ market trends post-pandemic ◦ challenges ◦ growth areas & opportunities ◦ competition ◦ resilience
  • regulation - update from the Payment Systems Regulator on their priorities ◦ the wider regulatory landscape ◦ latest developments ◦ options for reform
  • standardisation - the migration to ISO 20022 ◦ impact ◦ sector priorities
  • innovation - priorities ◦ open banking systems ◦ green & transparency-focused technologies ◦ cloud, biometrics & AI ◦ contactless, app & mobile systems ◦ ease of access & reliability
  • consumers - use of new processes & technologies ◦ user experience ◦ improving public information, trust & engagement ◦ tackling fraud & security issues ◦ access, reliability & inclusion
  • cryptocurrency - integration into digital payments systems ◦ role in UK payments options ◦ feasibility of a UK Central Bank Digital Currency ◦ learning from international development of CBDCs

We were pleased to be able to include keynote sessions with: Tony Craddock, Director General, Emerging Payments Association; Andrew Self, Senior Policy Manager, Payment Systems Regulator; and Kirsty Innes, Director, Digital Government Unit, The Tony Blair Institute for Global Change.


The conference was an opportunity for stakeholders to consider the issues alongside key policy officials who attended from HM Treasury; DMU - CMA; HMRC; Home Office; GLD; the ICO; DCMS; the Department for the Economy, NI; DHSC; DIT; NAO; The Scottish Government; and the Welsh Government.



This on-demand pack includes

  • A full video recording of the conference as it took place, with all presentations, Q&A sessions, and remarks from chairs
  • An automated transcript of the conference
  • Copies of the slides used to accompany speaker presentations (subject to permission
  • Access to on-the-day materialfs, including speaker biographies, attendee lists and the agenda