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Next steps for digital identities in the UK - DPDI and the Trust Framework | Roll-out and tackling challenges for adoption | Public trust and engagement | Accessibility and ease of use | Data protection and cybersecurity

March 2024


Price: £150 PLUS VAT
Format: DOWNLOADABLE PDF


This conference examined key issues for the rollout and use of digital identities and verification services in the UK by businesses, public bodies and consumers.


Key stakeholders and policymakers examined the regulation of digital identities, looking at proposals for standards and governance being put forward in the Digital Identity and Attributes Trust Framework, as part of the Data Protection and Digital Information Bill. Discussion considered responsibilities and the potential impact of implementation for organisations of all sizes, their supply chains and individuals.


Delegates assessed issues around public attitudes and engagement, including concerns over roll-out of widespread digital identities and optionality in use, as well as what more might be needed to support uptake of digital identity in the UK.


Issues for discussion included building trust and addressing concerns around the reliability of systems and the ways data may be used, redress in case of mistakes or misuse, ensuring accessibility and ease of use for consumers, problems arising from digital inequality, and the future role of alternative forms of identity verification.


Discussion also considered the way forward for fraud prevention, particularly in light of emerging types of fraud that utilise AI and deepfakes.


Further sessions looked at the impact on businesses and issues for adoption, including costs and changes to organisational systems, particularly for SMEs, as well as the cyber security of digital identities, looking at handling, storing and transferring user data, and maintaining data privacy.


We are pleased to have been able to include a keynote session with Hannah Rutter, Deputy Director, Digital Identity, DSIT.


Sessions in the agenda included:


  • regulation: issues for providers and users - trust framework implementation - governance and regulation - roles and responsibilities - certification and operating standards - costs support
  • roll-out and adoption: public engagement - building trust - reliability and use of data - redress for mistakes or misuse - ease of use - digital inequality and inclusion - future for non-digital verification
  • safety and security: fraud prevention - cybersecurity and resilience - data storage and handling across the system - transparency - standards, international cooperation and interoperability
  • policy: priorities and next steps for the digital identity framework

The conference was an opportunity for stakeholders to consider the issues alongside key policy officials who attended from the DSIT; NCSC; Cabinet Office; DBT; DfE; Defra; DfT; DoF, NI; DESNZ; FCDO; GLD; HMRC; Home Office; ICO; IPO; LPS; NAO; Ofcom; The Scottish Government; and the Welsh Government.



This on-demand pack includes

  • A full video recording of the conference as it took place, with all presentations, Q&A sessions, and remarks from chairs
  • An automated transcript of the conference
  • Copies of the slides used to accompany speaker presentations (subject to permission
  • Access to on-the-day materials, including speaker biographies, attendee lists and the agenda