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Developing digital government: service delivery, procurement and priorities for policymakers

March 2017


Price: £95 PLUS VAT
Format: DOWNLOADABLE PDF


Delegates at this seminar had the opportunity to consider the future of digital government service delivery in the UK as Government Digital Service received further funding and support to broaden its strategy at central and local levels.


It was an opportunity to take stock and discuss progress, with the conference bringing together policymakers and government departments with key stakeholders from across the public and private sectors - including IT providers, technologists, lawyers, citizen groups and academics.


Delegates discussed the further potential of digital transformation of key services, whilst examining key challenges such as the inclusion of those without access to digital services. The role of the private sector and collaboration between organisations were key areas for discussion, as was competition and the improvement of procurement processes.


Further discussion looked at the potential for local services following an expansion of GDS’s remit and the Government’s devolution commitments, potential for SMEs, and key regulatory and legal challenges, focusing particularly on strengthening cyber security and information assurance. The potential of data in improving services was also an area for discussion, with the potential for further collaboration across Government being proposed in the Digital Economy Bill, and how best to balance these opportunities amidst the ongoing debate surrounding data protection and privacy in light of new EU General Data Protection Regulation.


In light of the result of the EU referendum, delegates also discussed the implications, both positive and negative, of Brexit, as well as how the UK compares internationally as the Government appoints their first National Technology Advisor and brought forward measures to boost the UK’s digital economy and provide world class public services for citizens via a new Digital Economy Bill.



This pack includes

  • Dropbox video recording of the conference
  • PDF transcript of the discussion, including all speaker remarks and Q&A
  • PDFs of speakers' slide material (subject to permission)
  • PDFs of the delegate pack, including speaker biographies and attendee list
  • PDFs of delegate articles