Morning, Thursday, 14th March 2019
THIS EVENT IS CPD CERTIFIED
This seminar is bringing together stakeholders from across the sector with policymakers to assess the key growth areas for outbound tourism - and provide an industry insight on how the sector can adapt to emerging economic, social, political, environmental and technological trends.
Following a time of uncertainty for the tourism industry it will be an opportunity to discuss how the industry can remain competitive, priorities for consumer protection and the future of Europe as a major travel destination.
With the expected publication of the Government’s Aviation Strategy attendees will examine its proposals aimed at improving passenger experience, fostering competition and increasing international travel capacity.
Delegates will assess what is needed to support the increasing growth of the industry in terms of removing barriers to competition, and increasing the capacity and connectivity of airports, while also ensuring the sustainability of the sector.
Further sessions will consider consumer protection as the CMA takes forward the next steps of its consumer law investigation into hotel booking sites, which is examining issues around fees paid by consumers and hotels, the use of pressure selling, and search result rankings.