Westminster Business Forum

Culture and conduct in financial services - accountability, standards and diversity

Morning, Tuesday, 24th April 2018

Central London


This seminar assesses progress and next steps for strengthening culture and conduct within the financial services industry - focusing on accountability, diversity and reform of governance structures.

It is timed as the industry prepares for the extension of the Senior Management and Certification Regime (SM&CR), with wide-reaching implications for senior management accountability as well as significant implementation costs for the industry, and comes as the FCA prepares its policy statement on how firms and individuals will transition to the Regime. Delegates will discuss how it can best balance providing businesses in the sector with the long term flexibility to meet future challenges, while also improving consumer confidence and public trust in financial services.

Further sessions assess progress and next steps for increasing diversity in financial services, in the context of the Women in Finance Charter, and following the launch of Treasury Committee’s Women in Finance inquiry - which seeks to identify the barriers to women entering and progressing in the financial services industry.

The agenda also examines options for reforming governance structures in the financial services sector, in particular shareholder influence and directors’ duties, following the Government’s recently announced corporate governance reforms, which are due to be implemented in June 2018.

Guests of Honour

Dame Colette Bowe

Chairman, Banking Standards Board

Jonathan Davidson

Director of Supervision - Retail and Authorisations, Financial Conduct Authority

Guest of Honour

Dame Colette Bowe

Chairman, Banking Standards Board

Keynote Speaker

Sian Fisher

Chief Executive, Chartered Insurance Institute


Rt Hon the Lord Butler of Brockwell

Member, EU Financial Affairs Sub-Committee

Baroness Kingsmill

Member, Lords Economic Affairs Committee and Chairman of the Board, Monzo Bank


Robert Jenkins

Adjunct Professor of Finance, London Business School and former Member, Financial Policy Committee, Bank of England

Pauline Hawkes-Bunyan

Director of Risk, Compliance & Tax, The Investment Association

Helen Bogan

Head of Professional Standards, Chartered Banker Institute

Gerry Harvey

Chief Executive Officer, FICC Markets Standards Board

Mark Burgess

Deputy Global Chief Investment Officer, Columbia Threadneedle

Libby Denchfield

Managing Director, Standard Chartered Bank

Mick McAteer

Co-Founder and Co-Director, The Financial Inclusion Centre

Alison Miles

Lecturer, Corporate Governance and Ethics, University of Plymouth