Westminster Business Forum

Priorities for consumer credit: the future for regulation, ensuring consumer protection and supporting innovation

Morning, Thursday, 6th December 2018

Central London


This conference is bringing together policymakers with key stakeholders to discuss next steps for the consumer credit regime, including consumer protection, developing industry standards and the impact of the Consumer Credit Act on businesses and consumers.

It is timed to discuss the interim report from the Financial Conduct Authority (FCA) on its review of the Consumer Credit Act, as the final review is prepared for publication in April 2019.

Delegates will discuss the introduction of FCA rules following their consultation on Assessing creditworthiness and affordability in consumer credit, and measures to support responsible lending to protect vulnerable consumers, such as improving transparency of contracts, as well as latest thinking on the effective regulation of the credit card market.

Further sessions will examine the emerging regulatory priorities for ensuring fair access to credit and protecting consumers in High-cost Credit - as the FCA proposes new measures in its review to encourage competition and reduce the complexity of pricing structures - including the pay-day loan cap and the implications of a cap on rent-to-own prices.

Keynote Speakers

Jonathan Phelan

Head of Department, Retail Lending Supervision, Financial Conduct Authority

Dave Pickering

Chief Executive, Lending Standards Board


Sian Williams

Director, Financial Health Exchange, Toynbee Hall

Senior speaker confirmed from the Financial Ombudsman Service

Rosanna Bryant

Partner, Financial Regulation, Addleshaw Goddard

Professor Iain Ramsay

Professor of Law, Kent Law School, University of Kent

Jason Wassell

Chief Executive Officer, Consumer Finance Association

Patrice Muller

Senior Managing Partner, London Economics

Peter Behrens

Co-Founder and Chief Lending Officer, RateSetter

Martin Groombridge

Chief Executive, London Capital Credit Union