Morning, Thursday, 18th July 2019
Congress Centre, 28 Great Russell Street, London WC1B 3LS
THIS EVENT IS CPD CERTIFIED
PR19, business plans and the political context
With Ofwat’s 2019 Price Review (PR19) setting expectations for the water industry to increase investment while ensuring affordable bills for consumers, delegates will consider how the wider aims of Water 2020 and protecting customers can be met while managing the trade-off between developing innovative technologies and keeping costs down for the end user.
Delegates will also examine potential concerns relating to water company business plans, with Ofwat’s initial assessment finding only three out of 17 water companies have sufficient plans to be designated ‘fast track’ firms.
With all of the PR19 draft determinations expected to be published by mid-July, delegates will discuss issues around the deliverability of the plans, resilience and the scope of measures to improve customer experience, with new figures from the Consumer Council for Water showing a rise in complaints.
Further sessions will look at environmental and infrastructure priorities into the future, including tackling longer-term challenges around sustainability and climate change following the draft National Policy Statement which sets out water infrastructure needs in light of population growth, economic growth and increases in both flooding and drought - as well as how to promote investment.
In light of Labour plans for nationalisation of water utilities, delegates will also have the opportunity to consider the practical impacts of this policy, and to discuss the wider legal context.
- Call from the Government, Ofwat and Consumer Council for Water for the sector to help shape a new positive vision promoting service quality, long term stewardship and adding value for customers, communities and the environment.
- National Audit Office report into protecting utility consumers finding Ofwat prioritising high quality and good value services, but without measurable targets.
- Environment Agency Chief Executive highlighting challenges to the water industry, including the political context, climate change and operational effectiveness.
- Publication of the draft Environment Bill, which outlines plans to improve water resource management.
- National Infrastructure Commission’s report on England’s water infrastructure needs which considered ways to reduce leakage.