Morning, Wednesday, 30th March 2022
This conference will look at consumer-friendly legal services and LegalTech - including policy priorities for improving the clarity of advice, identifying opportunities for innovation and efficiency, and driving forward sector skills and the use of technology.
Delegates will also have the opportunity to assess the state of play with digitalisation in the legal sector in the wake of the pandemic and in the context of increased remote work and interactions, looking at the impact of digitalisation on consumer experiences when accessing legal services, as well as priorities in this area going forward.
Discussion is also expected on the way forward for aligning skills development in the legal profession with technological advancements and ensuring the availability of enough technical talent in the sector.
We are pleased to be able to include a keynote contribution from Chris Nichols, Director of Regulation and Policy, Legal Services Board.
Sessions in the agenda include:
- Reshaping consumer services in line with technology and next steps for accessibility
- Digitalisation in the legal sector moving forward from the pandemic:
- implementation and adoption levels following increased remote working
- next steps for investment and collaboration across the sector
- Meeting user needs and safeguarding vulnerable consumers:
- addressing the digital divide
- safeguarding continued access to justice in a digitalising sector
- unlocking the power of data whilst protecting privacy
- Aligning skills development in the legal profession with evolving technological demands - supporting law firms to take on innovative technologies and facilitating professional development
- Next steps for regulation and standards in LegalTech