Westminster eForum

For booking-related queries or information on speaking please email us at info@forumsupport.co.uk, or contact us: +44 (0)1344 864796.

Next steps for digital inclusion in the UK

policy under the new government | frameworks for stakeholder collaboration | Minimum Digital Living Standard | digital skills | infrastructure and access | impact of service migration including TV

Morning, Tuesday, 10th December 2024

Online


This conference will discuss next steps for increasing digital inclusion in the UK.


It will be a timely opportunity to consider practical and actionable measures, and the future direction of policy, with the Minister for Data Protection and Telecoms recently highlighting digital inclusion as a key priority and signalling the aim of working with stakeholders on new approaches to addressing the issues.


At this conference, we expect policymakers and stakeholders to draw on recommendations for collaboration made by the Good Things Foundation’s Manifesto to Fix the Digital Divide, alongside suggestions for the potential role of the public sector in increasing access to technology, and for supporting adults to increase their digital skills, confidence and safety.


Sessions will examine latest thinking on how frameworks for coordination between interested parties could be further developed to address longstanding issues. Areas for discussion include improving reliable connection in rural areas and access to up-to-date equipment, and creating opportunities for digital skills development where they are most needed - all against the backdrop of accelerating technological innovation, including AI.


The agenda will also examine developments and next steps for digital infrastructure, including the rollout of Project Gigabit, and challenges associated with replacing legacy infrastructure. Discussion will consider technology’s role in tackling inequality, such as options for assisting digitally-excluded jobseekers, and social issues like loneliness.


Delegates will also discuss the impacts of digital exclusion on the economy, how socioeconomic and regional disparities could be addressed, and how to support small businesses in becoming digitally able. The agenda looks at the Minimum Digital Living Standard for households with children report published by the University of Liverpool in March 2024, which recommended making digital inclusion a cross-government priority for families.


Discussion is also expected on what can be carried forward from previous policy plans for increasing inclusion, such as free wifi in public libraries, investment in digital skills training and working with the private sector. Delegates will also consider previous proposals from the HoL Communications and Digital Committee for a new strategy, with suggested measures including scrapping VAT on social internet tariffs, scaled-up internet voucher schemes and public sector donation of old devices.


Further sessions will also consider the impact of wider digitalisation of services, as TV and other mass media services migrate to digital platforms, and implications for both digital exclusion and driving adoption. It comes with Ofcom’s Communications Affordability Tracker showing that around one quarter of UK households still had difficulty affording communications services in June 2024.


We are pleased to be able to include keynote sessions with: Ed Leighton, Director, Strategy and Policy, Ofcom; Emma Stone, Director, Evidence and Engagement, Good Things Foundation; Alex Towers, Director, Policy and Public Affairs, BT; and Prof Simeon Yates, Professor, Digital Culture, University of Liverpool.


All delegates will be able to contribute to the output of the conference, which will be shared with parliamentary, ministerial, departmental and regulatory offices, and more widely. This includes the full proceedings and additional articles submitted by delegates. As well as key stakeholders, those due to attend include officials from DSIT; Defra; ICO; HMRC; WRA; DfE, NI; DoE, ROI; the Welsh Government; and The Scottish Government.



Keynote Speakers

Ed Leighton

Director, Strategy and Policy, Ofcom

Emma Stone

Director, Evidence and Engagement, Good Things Foundation

Professor Simeon Yates

Professor, Digital Culture, University of Liverpool

Keynote Speakers

Ed Leighton

Director, Strategy and Policy, Ofcom

Emma Stone

Director, Evidence and Engagement, Good Things Foundation

Alex Towers

Director, Policy and Public Affairs, BT

Professor Simeon Yates

Professor, Digital Culture, University of Liverpool

Speakers

Jemma Waters

Head, Group Customer Inclusion, Lloyds Banking Group

Beena Puri

Digital Innovation and Partnerships Lead, Greater Manchester Combined Authority