Westminster Business Forum

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The future for the UK retail industry - transforming high streets, adapting to changing consumer preferences and utilising latest technology

May 2019


Price: £95 PLUS VAT
Format: DOWNLOADABLE PDF


This seminar took place in the wake of the closure of many big high street stores and as the government established the Future High Street Fund and a new High Streets Taskforce aimed at improving town centre infrastructure, supporting redevelopment around high streets and enabling the creation of new housing and workspaces.


It was scheduled to follow announcements in the budget that business rates will be cut for small businesses and a ‘digital services tax’ introduced. Delegates discussed how far this goes to combat shuttered shops and help retailers with high rates.


This seminar was an opportunity to discuss the changing nature of the retail market and how retailers are responding to rising costs, new technology and changing shopping habits.


Delegates considered the future of UK high streets and best uses for empty retail property, how streets can be redesigned to encourage lingering, and make use of the services around including shops, restaurants and cafes.


Those attending also gained insight into the future of the store and what retail space might look like. It was an opportunity to discuss evolving customer preferences, how new technologies are changing the nature of the shopping experience and how retailers can respond to these changes.



This pack includes

  • Dropbox video recording of the conference
  • PDF transcript of the discussion, including all speaker remarks and Q&A
  • PDFs of speakers' slide material (subject to permission)
  • PDFs of the delegate pack, including speaker biographies and attendee list
  • PDFs of delegate articles