Morning, Tuesday, 12th June 2018
THIS EVENT IS CPD CERTIFIED
This timely seminar will consider the next steps for student rights at universities, following the Government announcement that the new Office for Students will consult on a system-wide introduction of contracts between students and higher education institutions. This includes looking at what students can expect from their providers in terms of resource commitments, contact time, assessments, support and other aspects of their educational experience.
Delegates will discuss the potential form that student contracts might take, as well as the forms of redress which should be available to students and the safeguards necessary to ensure that universities are able to maintain standards and make reasonable adjustments to course delivery.
Further sessions will assess the latest thinking in dealing with student complaints, following the expected publication of the OIA’s Annual Report, including key trends and best practice case studies.